NEOTECH PR
Professional IT SOLUTIONS
NEOTECH PR
NEOTECH PR is not your typical one-man support provider! We are a fully staffed IT consulting team dedicated to providing professional support to small/medium business in Puerto Rico and the Caribbean. Our company has been granted a special permit to export our services to Florida and other US States giving us the opportunity to help Puerto Rico economy by providing more quality jobs! Backed up by 25+ years of combined experience in the technological field and certification, we can provide an all-in-one approach to all your current and future technological needs. Our experience comes from implementing technical solutions for the Health, Law and Order, Insurance, Government, Real State, Construction and other industries. From computer maintenance to reliable backup solutions, our experience will give you the best solution at the best competitive price.
Our unique Preventive Monitoring Plan with 24/7 Active Monitoring Service for your equipment and up to the minute technology combined with Enterprise experience of working with IBM, Microsoft, Wachovia and Wells Fargo in the United States, allow us to deliver the best service in Puerto Rico and now in Florida.
OUR SERVICES
Anyone can sell IT solutions. What makes NEOTECH PR special? We DO NOT receive any commission for selling any of our partners solutions. We take the time to understand your business and your needs. Then our Solutions Engineering department lead by Certified IT Engineers and Architects will provide the right solution for you.
Preventive Maintenance
What is the cost of having your systems down?
NEOTECH PR currently manages and monitors more than 735 systems between servers and workstations and the magic word is prevention! Our experience dictates that the cost of preventing a system to go down is much less than the cost of having an operation halt because system fail. We had offer an unique solutions to prevent system issues:
Active Monitoring Program: Game changer IT solution that includes 24/7 monitoring of all the systems in your business. Our monitoring center will be reviewing all the alerts received from your systems and design a course of action. If approved by our customer, NEOTECH PR will proceed to coordinate and perform the repair/maintenance according to the Service Level Agreement. Great for small offices!
Call us at 1-407-743-0992 or email us at services@neotechpr.com for more information. HABLAMOS ESPANOL!
Accounting Software Support
One of the most important departments in any business is the Billing Department. Need to implement, integrate or support your Accounting Software? We have a the solution!
Our Partnerships with Peachtree and Quickbooks allow us access to up to the minute information and updates to help maintain your accounting software up to date, secured and backed up.
Call us at 1-407-743-0992 or email us at services@neotechpr.com for more information. HABLAMOS ESPANOL!
Managed Cloud Services
Ready to move your operations to the cloud but don’t know where to start?
NEOTECH PR has strategic partnerships with the major cloud services providers that are not only reliable but also secure and affordable. We understand not all business are equal and their needs are neither. By having access to multiple options we can be sure to provide the best solution at the best price. As a perk, if you buy the services from NEOTECH PR, basic service management is included at no extra charge!
Domains/Emails/Webhosting: We can register your business domain name and configure it for website and email service.
Office 365 Partner: Office 365 is the number one choice for the enterprise market. Combination of productivity software (Word, Excel, Power Point, Outlook) with cloud storage (One Drive) and Collaboration Tools (Teams) will take you business productivity to the next level.
G-Suite Partner: Google has been a game changer for small and medium business looking for having everything cloud based. Their legendary G-Suite service provides reliable email, calendar and collaboration tools that are both easy to use and implement.
Business Phone Solutions: Our cloud business phone systems evolved. Whether you’re a business with one office, or a large enterprise with teams in multiple locations anywhere in the world, or a non-profit organization, will give you best in class service while reducing your communication headaches and expenses. Our business phone solutions are designed to help create better relationships with your customers with its built-in intelligent routing and customer relations software. Providing a top notch phone experience for your customers will surely increase their affinity for your brand and service.
Cloud eFax Service: Tired of having that old fax machine around? Upgrade to a virtual fax! With this service, you can have all fax transmitted to a virtual number, convert it to PDF and sent by email to your office instantly. Need to send a fax? No problem, just scan and email it to your cloud fax service, it will arrive at your destination automatically.
Call us at 1-407-743-0992 or email us at services@neotechpr.com for more information. HABLAMOS ESPANOL!
Data Protection
What is the impact on your business if you suddenly lost all your data?
These days data is the most important asset to run any business. NEOTECH PR provides the best solutions to protect your data:
- Antivirus: Scans, protects and remove virus and malwares on your computer systems.
- On-Site Backup: Protects not only your data but also your software installations and operating system configuration with a daily image backup solution. These allows to restore your operation in case of a failure in the least time possible.
- Off-Site Backup: Store a copy of your data encrypted outside of the boundaries of your office to be used in case of a disaster. Can be recovered online or physically deliver of the backup.
- 24/7 Backup Monitoring: What good is to have a backup system if when you are going to use it, it has not been performing the tasks? Our State of the Art monitoring system not only receive alerts of your backups not being performed, but also corrects the backup issues to ensure the backups are ran daily.
- UPS Battery Backup units: Protect your equipment from low and over voltages. NEOTECH PR can review the system requirement and provide a proposal for the right product you need. Delivery and installation always included in the pricing!
Call us at 1-407-743-0992 or email us at services@neotechpr.com for more information. HABLAMOS ESPANOL!
Cyber Security Awareness Training
Do you know that more than 80% of the cyber security attacks are caused by human error?
Training all your employees that access your company network, emails, communications tools and software will reduce the probability of being part of the statistics of business that are attacked by cyber security hackers and loss the confidence of your customers.
NETOECH PR has designed a unique program to provide online monthly training to your employees with an assessment at the end configured with a passing grade requirement to ensure the employee understood the concept. Simple monthly compliance reporting is provided to management make this a great utility for reporting purposes.
Call us at 1-407-743-0992 or email us at services@neotechpr.com for more information. HABLAMOS ESPANOL!
About Us
Modern Modern organizations are in great need of reliable, responsive partners in IT. Many businesses have experienced the restricted and inadequate services of one-man providers. These have become the norm, creating an important challenge for companies requiring multidisciplinary, always-available teams in IT.
With this pressing challenge in mind, we decided to deliver a solution.
NEOTECH PR is not your typical one-man support provider. We are a fully-staffed IT consulting team dedicated to providing professional support to small/medium businesses in Florida exporting our services from Puerto Rico and the Caribbean.
At NEOTECH PR, our focus is not to help organizations to solve their IT-related issues but to prevent them in the first place. For years, we have been investing in high-end technologies for preventive purposes. Our team is currently monitoring more than 600 systems through these cutting-edge technologies, which oversee every single resource in real-time and trigger alerts to our professionals if any manual actions are required.
Our unique 24/7 Active Monitoring Service for your equipment is a game-changer in this industry. This up-to-the-minute IT framework combined with the enterprise-grade experience of working with IBM, Microsoft, Wachovia, and Wells Fargo in the United States allows us to deliver the best service in Puerto Rico for your business needs.
Vision
Our vision at NEOTECH PR is to establish and nourish an industry-leading team that will, at the same time, become the most successful Information Technology solutions provider in Puerto Rico, the US, and the Caribbean by applying new technologies to improve our customers’ businesses and provide both high-end prevention technologies and outstanding remote and on-site support if issues take place.
Mission
Our mission at NEOTECH PR is mainly to improve Puerto Rico economy by providing local IT jobs that delivers information technologies solutions with cutting-edge, industry-grade products, including computer systems’ preventive maintenance, internet service provider, computer repair, network implementation, enterprise support, software development, managed cloud services, on-demand tech support, and data protection strategies
Social Responsability Component
At NEOTECH PR, we believe that every company should have a Social Responsibility component as part of it operation strategy. Every customer that give us the opportunity to serve and exporting our professional IT services, allow us to provide diverse IT services free of charge to Ninos de Nueva Esperanza. We thank all current and future customers to allow us to make a difference in the lives of kids!
The purpose of this project is to create spaces of opportunities for a better education, emotional support and creativity for the children and adolescents of the area. We also work with families of the community to promote their integral development through education, and attending multiple spiritual, cultural and social needs, including support to develop abilities to generate income.
The mission of Niños de Nueva Esperanza (NNE) is to provide tutoring services and personalized assistance to children of the community, as well as to facilitate emotional support and the development of artistic and sporting abilities.
NEOTECH PR is the only company in Puerto Rico that has its own support request using encrypted video conference module allowing us to provide the best service quickly.
OUR SERVICE PARTNERS
Contact
Contact Information
Office Hours
Phone:
1-407-743-0992
*text messaging opt-in is not shared with any third parties.
Email:
M-Th: 8:00am-5:00pm
Friday: 8:00am-4:00pm
Local Puerto Rico time
Address:
Urb. Santa Rosa
21-20 Suite B Carr. 174
Bayamon, PR 00959
Quick links
Email us for more information
Privacy Policy
Thank you for engaging with our SMS campaigns. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and share information from consumers like you.
Information Collection
We collect information from consumers who engage with our SMS campaigns, including but not limited to:
Contact information (e.g., phone numbers) Interaction data (e.g., response to SMS messages)
Use of Information
We use the information collected to:
Deliver relevant SMS messages and content to consumers Analyze and improve the effectiveness of our SMS campaigns Comply with legal obligations and industry standards
Sharing of Information
We may share information with:
Service providers who assist us in delivering SMS messages Regulatory authorities as required by law or to protect our rights We do not share any mobile information with 3rd parties/affiliates for marketing/promotional purposes.
Privacy Policy Accessibility
Our privacy policy is easily accessible to consumers and is available:
Through a clearly labeled link in our SMS messages
Compliance with Applicable Laws
We ensure that our privacy policy is consistent with applicable privacy laws and regulations, including the CTIA Guidelines. We are committed to upholding the highest standards of privacy protection.
Contact Us
If you have any questions or concerns about our privacy practices or this Privacy Policy, please call us.
Changes to this Policy
We reserve the right to update or revise this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website or designated platform. Thank you for your trust and for participating in our SMS campaigns. Your privacy and security are important to us.